I've rented with Sixt a few times in other locations and had great experiences, so lately they've been my first choice when it comes to rental cars. The LAX location has been the best of all of them so far. I worked with Michael and he was great. Unlike most rental car companies that I've dealt with in the past, he didn't try to upsell anything at all and was very clear about what was and wasn't included in the rental. I chose to prepay for gas, which I don't usually do, but between having an early morning return flight (and the fact that I'm usually running late and getting gas that early would be a pain) and knowing that I would be doing a lot of driving during my stay, I decided prepaying would be worth it. Michael made sure to point out that by prepaying I would potentially be spending more than filling up on my own if I didn't use the full tank of gas - that type of transparency is unheard of with car rentals; most try to force you into prepaying for gas, paying for extra coverage, paying for a toll pass (even if you won't be driving on toll roads), etc. Michael & Sixt did none of that - he did a great job of letting me know my options and what they would cost, but was not pushy. Super quick process overall and an awesome experience. Not to mention, the particular car model that I had paid for wasn't available so Michael upgraded me to a nicer BMW for no extra cost with no questions asked. Regardless of price, I will only be renting from Sixt from here on out when I visit LA. Big thanks to Michael for his great service.
