COVID-19 Travel Information
I want to cancel my booking what do I do?
Simply visit www.sixt.com.au and click on the View/Cancel booking tab on the website, you will need to enter your email address and booking number or you can email us at [email protected].
I booked through another provider what do I do if I want to cancel?
Please contact the booking agent you booked with, they will cancel your booking and notify us.
I have been confirmed as having COVID-19 by the relevant state or territory Health Department what should I do about my current rental vehicle?
It is very important that you stay safe and look after yourself, please call your rental location or email us at [email protected] and let us know. We will work through this on a case-by-case basis. Please do not return the vehicle prior to notification.