I want to highly recommend that the following employees are commended on their customer service and candor with clients. The Phoenix airport branch everyone was great, but these three went above and beyond to ensure that not only were we happy (after being dismayed by another company that didn’t honor our rental and wanted us to wait half a day for another car after we traveled on a 6hr flight) but, that we had a vehicle fit for my whole family. I have not experienced that level of professionalism and kindness in a while people. I am a small
business owner that rents vehicles at least twice a month because of work. Your team at Phoenix Airport really knocks it out of the park (MICHAEL, JASMINE, and LAURA). Michael and Jasmine were absolutely stellar all around, and Laura really exemplifies professionalism and consumer confidence.