I wish I had done more research and read the FINER print under the FINE print. As we were preparing for a trip to FL, I decided to pre pay for a vehicle on their website with specific details on make model of a pretty decent tier vehicle.Sixt told us that their Miami location has no vehicles available. We had to pay a $100 cab from Miami to Fr Lauderdale after a long tiresome flight with our young son and fiancé who does not travel much let alone rental issues at a flight company.
I paid for a full protected package, drivers , all that. As we got there Alonso, Alfred, Albert or whatever His name was made sure to take advantage of Hot exhausted people families with a fake smile and aggressive up sell Tactic of any extra service which irritated me. Later he realized that I already prepaid for a full car with all the appropriate services added in. He then dropped on us that car, in the tier I PAID for “IS ONLY AVAILABLE FOR CREDIT CARDS”. Yes I am pretty blind and do wear lenses with a -5.25 prescription but that really side winded me. So to quickly summarize he upsold us $300 more dollars on top of what I had already paid for some random thing(8hour sleep deprivation and crying families is what made me pay more instead of complain on the spot) . Loaned us a vehicle the 1/4 of the value and quadruple the price of the original daily rental quote for that specific vehicle. “ Its cause we don’t have much regulars “ I can see why I thought to myself. After a 5 hour flight through the early morning my family was already upset, tired, scared even. I’m even sure he was ecstatic to realize I didn’t fully read their little requirements. Personally I think they should not approve debit cards for vehicles that require credit cards for certain clients that have not been through a loyalty programmer something . The vehicle itself had no charging port, no Bluetooth, nor navigation. Now I’d be fine if a vehicle didn’t have that but they shouldn’t have to lie about those options to get people renting. The good part I will say was the gas mileage. 5/5 would not recommend to most people.
Thank you, google folks Y’all are beautiful.