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Certain premium vehicle categories may require drivers to be older, and young driver surcharges could apply."}]]}],"childParagraphs":[]}},{"id":"1883cb43bd55021252f87c6bb38220d6","header":"Can I pick up or return my car outside of regular business hours?","children":{"heading":[{"type":"Text","content":"Can I pick up or return my car outside of regular business hours?"}],"content":[{"type":"Text","content":[[{"type":"Text","content":"If you are returning your vehicle to the Hervey Bay branch outside our usual operating hours, kindly leave the vehicle key at the after hours key box at the front door of the branch."}]]},{"type":"Text","content":[[{"type":"Text","content":"For after-hours arrangements, contact our Hervey Bay team on (07) 4124 4086 well in advance to confirm availability, applicable charges, and receive specific instructions for key collection or drop-off procedures."}]]}],"childParagraphs":[]}},{"id":"bf04e878401507895e10f1d5ae287fb0","header":"What are the fuel policy options when renting a car?","children":{"heading":[{"type":"Text","content":"What are the fuel policy options when renting a car?"}],"content":[{"type":"Text","content":[[{"type":"Text","content":"We operate a complete-to-complete petrol arrangement at SIXT - your hire vehicle arrives with a full tank and should be returned in the same condition. Returning without a full tank will result in refuelling charges based on current petrol prices plus administrative costs."}]]},{"type":"Text","content":[[{"type":"Text","content":"Some locations may offer alternative fuel packages that allow you to return the vehicle without filling up. We suggest discussing these options with our Hervey Bay team directly."}]]}],"childParagraphs":[]}},{"id":"9e090663a807412377da8f6cfbec8ffa","header":"Can I add an additional driver to my rental?","children":{"heading":[{"type":"Text","content":"Can I add an additional driver to my rental?"}],"content":[{"type":"Text","content":[[{"type":"Text","content":"Certainly! Extra drivers can be registered at our service counter during vehicle collection, provided they satisfy our driver requirements and present a current full driver's licence. Additional driver fees may apply. It's important that all drivers are properly registered to meet our rental agreement terms."}]]}],"childParagraphs":[]}},{"id":"1a36c35d90b73b7e1a7cf745ad01be77","header":"Can I rent a car at Hervey Bay and return it to another location?","children":{"heading":[{"type":"Text","content":"Can I rent a car at Hervey Bay and return it to another location?"}],"content":[{"type":"Text","content":[[{"type":"Text","content":"Absolutely! We offer one-way hire services between our locations, including from Hervey Bay to "},{"type":"Link","content":"Brisbane","url":"https://www.sixt.com.au/car-hire/au/brisbane/brisbane-city/","target":"_self","title":"","isInternalLink":false},{"type":"Text","content":" or Brisbane Airport](https://www.sixt.com.au/car-hire/au/brisbane/brisbane-airport/) or other Queensland destinations. One-way charges may apply with varying availability, so please verify options with our Hervey Bay office or modify your booking online."}]]}],"childParagraphs":[]}},{"id":"e1e0525b4316c1b873333737ac5559cc","header":"Can I modify, extend, or cancel my reservation?","children":{"heading":[{"type":"Text","content":"Can I modify, extend, or cancel my reservation?"}],"content":[{"type":"Text","content":[[{"type":"Text","content":"Definitely! Managing your SIXT rental at Hervey Bay is simple and flexible:"}]]},{"type":"List","content":[[{"type":"Text","content":"Log into the SIXT website or mobile app and navigate to the 'Manage Reservation' area"}],[{"type":"Text","content":"Enter your booking reference and email address to access your rental details"}],[{"type":"Text","content":"Adjust collection/return dates, change vehicle selection, or add extras such as child seats"}],[{"type":"Text","content":"For rental extensions, contact us before your scheduled return time to check vehicle availability and avoid late charges"}],[{"type":"Text","content":"Cancellations can be processed through the same reservation management section - please review your booking terms for any applicable fees"}]]},{"type":"Text","content":[[{"type":"Text","content":"Need assistance with your booking details? Contact us at (07) 4124 4086. We're committed to making your Hervey Bay car hire experience smooth and hassle-free!"}]]}],"childParagraphs":[]}},{"id":"ebc37974f0ed47f70d2006ba172d006b","header":"How do toll payments work with my rental car?","children":{"heading":[{"type":"Text","content":"How do toll payments work with my rental car?"}],"content":[{"type":"Text","content":[[{"type":"Text","content":"SIXT partners with Linkt, Australia's electronic toll collection system, to make toll road usage straightforward during your rental period. Toll charges are automatically debited from the credit card you provided at pickup. You'll receive a detailed statement showing all toll road usage."}]]},{"type":"Text","content":[[{"type":"Text","content":"Learn more about our "},{"type":"Link","content":"toll payment procedures","url":"https://www.sixt.com.au/pages/faqs-toll-payments-process/","target":"_self","title":"","isInternalLink":false},{"type":"Text","content":" when you hire with SIXT."}]]}],"childParagraphs":[]}},{"id":"7a8e3271dc68ca5522306fa5ac7a3ff4","header":"Where can I refuel my rental car near Hervey Bay?","children":{"heading":[{"type":"Text","content":"Where can I refuel my rental car near Hervey Bay?"}],"content":[{"type":"Text","content":[[{"type":"Text","content":"You'll find numerous service stations in Hervey Bay. The nearest petrol stations are within the main commercial area, including a "},{"type":"Link","content":"Shell garage on Torquay Road","url":"https://maps.app.goo.gl/L1QM8eQaBrf8FDGMA","target":"_self","title":"","isInternalLink":false},{"type":"Text","content":" making refuelling convenient before returning your hire vehicle."}]]},{"type":"Text","content":[[{"type":"Text","content":"Our team can recommend nearby service stations when you collect your car, or you can use Google Maps to find the most convenient options. For electric vehicle charging, speak with our Hervey Bay staff about charging locations, or download the "},{"type":"Link","content":"Plus-share App","url":"https://www.sixt.com.au/app/","target":"_self","title":"","isInternalLink":false},{"type":"Text","content":"](https://www.sixt.com.au/app/) for comprehensive charging station information."}]]}],"childParagraphs":[]}},{"id":"13f69019a577baedb20e9bb9dfd827f5","header":"Can I add a baby seat to my rental?","children":{"heading":[{"type":"Text","content":"Can I add a baby seat to my rental?"}],"content":[{"type":"Text","content":[[{"type":"Text","content":"Of course! Our Hervey Bay location provides child seats and other safety accessories as optional add-ons for your hire, subject to current availability. You can request these items during your online booking process or ask for them at our service counter. Our helpful staff will ensure you receive the appropriate safety equipment for a secure and comfortable journey."}]]},{"type":"Text","content":[[{"type":"Text","content":"Find out more about our "},{"type":"Link","content":"optional extras","url":"https://www.sixt.com.au/pages/faqs-extras/","target":"_self","title":"","isInternalLink":false},{"type":"Text","content":" or phone the branch on (07) 4124 4086 to check availability and get additional information."}]]}],"childParagraphs":[]}},{"id":"84e5719ad5ee863878033260a80435ad","header":"What's the minimum age to hire a car at Hervey Bay?","children":"To rent a car with SIXT at Hervey Bay you need to be at least 21 with a valid license. Some car categories have a higher minimum rental age, and an underage driver fee may apply."},{"id":"00a6ba231661d5a35600ad3b7db17bf9","header":"Can I modify, extend, or cancel my reservation?","children":"You can modify, extend, or cancel your reservation in Hervey Bay through your manage booking section or through the app."},{"id":"c0e247ae886d2c51052abc9091ad50b0","header":"What documents do I need to hire a car at Hervey Bay?","children":"You will need a full, valid driver's license along with a passport or identity card when picking up your car. More detailed information can be found in our rental information. These rules vary from country to country so please always check local regulations before making your travel arrangements."},{"id":"5703822a490e590571ff799ba5e1b13e","header":"Can I book a long-term car rental at Hervey Bay?","children":"Easily book a long-term rental at Hervey Bay by entering trip dates and pickup/drop-off locations."},{"id":"bac20641772bf72183e303a208a756b6","header":"Do I need to purchase insurance or protection packages with my rental at Hervey Bay?","children":"A damage waiver is included with your booking. You can add other protection products to reduce your excess."},{"id":"0cd8cb53729722bd94f555ed32b9845e","header":"Can I add an additional driver to my rental?","children":"You can add additional drivers to your booking as an optional extra."}],"linkLabel":"Show more","isHelpCenterAvailable":false},"goodToKnow":{"title":"Good to know when renting at Hervey Bay","labelLess":"Read less","labelMore":"Read more","imageDesktop":"2797f9df-6d80-499b-b564-00a520d6a2b8.jpg","imageMobile":"1e570827-b290-4ec2-868e-1f4550bef429.jpg","items":[{"id":"c0d65df8edc2007e02609d915f5d9b23","title":"How do I find SIXT Hervey Bay?","text":{"heading":[{"type":"Text","content":"How do I find SIXT Hervey Bay?"}],"content":[{"type":"Text","content":[[{"type":"Text","content":"You'll find our SIXT Hervey Bay branch strategically positioned to serve visitors to this beautiful coastal region, making car hire Hervey Bay simple and accessible."}]]},{"type":"List","content":[[{"type":"Text","content":"In town: Our branch is situated in the main commercial area, within easy reach of major hotels and the famous Hervey Bay Marina where whale watching tours depart."}],[{"type":"Text","content":"By car: Drive along the Bruce Highway to Hervey Bay, then follow signs to the town centre. Our SIXT location is clearly marked with prominent signage."}],[{"type":"Text","content":"Public transport: Regular bus services connect Hervey Bay to surrounding areas, with our branch easily accessible from the main transport hubs."}]]},{"type":"Text","content":[[{"type":"Text","content":"For detailed directions to our Hervey Bay car hire location, check "},{"type":"Link","content":"Google Maps","url":"https://maps.app.goo.gl/HgwxFZWaaWTYXRQD8","target":"_self","title":"","isInternalLink":false},{"type":"Text","content":"."}]]},{"type":"Text","content":[[{"type":"Text","content":"Need assistance locating us? Call (07) 4124 4086 and our team will guide you to our Hervey Bay branch!"}]]}],"childParagraphs":[]}},{"id":"dba1b007267a94db8b29dd040aab973d","title":"What documents do I need to hire a car?","text":{"heading":[{"type":"Text","content":"What documents do I need to hire a car?"}],"content":[{"type":"Text","content":[[{"type":"Text","content":"A current driver's licence that you've held for a minimum of 12 months is required, though this may vary depending on the vehicle category. International visitors typically need an International Driving Permit or certified translation of their home licence."}]]}],"childParagraphs":[]}},{"id":"d155f97edf9aef99f3da40276717e8b1","title":"What payment methods are accepted upon arrival?","text":{"heading":[{"type":"Text","content":"What payment methods are accepted upon arrival?"}],"content":[{"type":"Text","content":[[{"type":"Text","content":"You'll need to present a valid physical credit card to complete your rental payment. This card must be registered in your name with sufficient available credit to cover hire charges and any additional services. While some locations accept debit cards, we recommend confirming this beforehand. Cash payments aren't available."}]]}],"childParagraphs":[]}}]},"seoText":{"sectionHeading":"Our services at Hervey Bay","data":{"labelMore":"Read more","labelLess":"Read less","buttonLabelMore":"Show more","buttonLabelLess":"Show less","items":[{"title":"Hervey Bay Car Hire","content":[{"heading":[],"content":[{"type":"Text","content":[[{"type":"Text","content":"Let SIXT make your car hire experience seamless! We know your time is valuable, and we’ll get you on the road fast."}]]},{"type":"Text","content":[[{"type":"Text","content":"The SIXT kiosk in Hervey Bay is easy to spot with our distinctive bright orange counter in the heart of town."}]]},{"type":"Text","content":[[{"type":"Text","content":"SIXT makes car hire in Hervey Bay simple and efficient. Our central location makes pick-up a breeze. Reserve online and we’ll have your car waiting when you arrive!"}]]}],"childParagraphs":[]}]},{"title":"SIXT Car Rental Offers","content":[{"heading":[],"content":[{"type":"Text","content":[[{"type":"Text","content":"As the car rental partner to Australia’s leading "},{"type":"Link","content":"Auto Clubs","url":"https://www.sixt.com.au/partners/auto-clubs/","target":"_self","title":"","isInternalLink":false},{"type":"Text","content":", SIXT offers Auto Club members a 15% discount off our daily rate."}]]},{"type":"Text","content":[[{"type":"Text","content":"When you book your Hervey Bay car hire, we manage your toll road use through our partner, "},{"type":"Link","content":"Linkt","url":"https://www.linkt.com.au/","target":"_self","title":"","isInternalLink":false},{"type":"Text","content":", for added convenience."}]]},{"type":"Text","content":[[{"type":"Text","content":"Keep an eye on our "},{"type":"Link","content":"magazine","url":"https://www.sixt.com.au/magazine/tag/queensland/","target":"_self","title":"","isInternalLink":false},{"type":"Text","content":" to take advantage of any other special offers, discounts, and incredible partnerships!"}]]}],"childParagraphs":[]}]},{"title":"Why choose SIXT Car Rental at Hervey Bay?","content":[{"heading":[],"content":[{"type":"Text","content":[[{"type":"Text","content":"Choose SIXT for:"}],[{"type":"Text","content":"- Competitive rates and exceptional service"}],[{"type":"Text","content":"- Convenient central location"}],[{"type":"Text","content":"- Flexible hire terms with one-way rentals"}]]},{"type":"Text","content":[[{"type":"Text","content":"Enjoy flexible bookings with easy online amendments, "},{"type":"Link","content":"out-of-hours pick-ups & returns","url":"https://www.sixt.com.au/pages/faqs-pickup-return/","target":"_self","title":"","isInternalLink":false},{"type":"Text","content":", and hire terms from a day to long-term rentals. Add "},{"type":"Link","content":"optional extras","url":"https://www.sixt.com.au/pages/faqs-extras/","target":"_self","title":"","isInternalLink":false},{"type":"Text","content":" like child seats at booking for a seamless trip. When you book directly with SIXT, you have more control over your reservation, including amendments to dates and times. NRMA members can also save up to 20% when booking through SIXT!"}]]},{"type":"Text","content":[[{"type":"Text","content":"Planning a move or drive in and around Hervey Bay? 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Highly recommend renting any vehicle here. Great work team! I'll be sending my recommendations to anyone looking to hire a car in the area! 10/10"},{"name":"R.","ratingNumeral":5,"ratingFormatted":"5.0","reviewText":"Great service, quality of car and ease of pick up /return."},{"name":"#.","ratingNumeral":5,"ratingFormatted":"5.0","reviewText":"Great company to deal with, I got a mine spec Ute, very nice to drive, all clean and tidy, very easy hire and drop off, got a racq discount as well, thank you 😁👍 very efficient and friendly staff"}],"labelLess":"Read less","labelMore":"Read more","buttonLabelMore":"See all reviews","buttonLabelLess":"See fewer reviews"},"ratingsData":{"title":"Customer reviews & feedback","ratingNumeral":4.6554217,"ratingFormatted":"4.7","ratingHint":"from our Customer Excitement Score survey*","scoresHeader":"Listen to what our customers say","ratingDescription":"Based on 369 reviews","secondaryScores":[{"value":"4.7","text":"Vehicle handover"},{"value":"4.7","text":"Vehicle return"},{"value":"4.7","text":"The vehicle"}]},"shouldShowReviewsFootNote":true,"shouldMountFleetSliderApp":false,"branchName":"Hervey Bay","regionName":"Queensland","branchTranslations":{"ShowMore":"Show more","ShowLess":"Show less","ReadMore":"Read more","ReadLess":"Read less","SeeAllReviews":"See all reviews","SeeLessReviews":"See fewer reviews","CustomerReviews":"Customer reviews & feedback","BranchDetailsAddress":"Address","BranchDetailsMoreInformation":"More information","BranchDetailsAdditionalInformation":"Additional Information","BranchDetailsCoordinates":" Directions","OpeningHoursViewOpeningHours":"Business hours","BranchDetailsHeading":"Directions to Hervey Bay station","BranchDetailsOohHeadline":"Out of hours","BranchDetailsOohPickup":"Out of hours pickup","BranchDetailsOohReturn":"Out of hours return","StationDetailsPickUp24h":"24h Pick Up","StationDetailsReturn24h":"24h Return","BranchOutOfHoursShowDetails":"Out-Of-Hours Conditions","BranchDetailsOohDescription":"Do you want to return your vehicle outside of opening hours?","MapConsentScreenDescription":"By clicking on \"Show Maps\", you consent to the use of Google Maps and the associated transfer of your personal data to Google LLC. 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